Trust & Safety Last update 4 months ago

Trust & Safety

At BRANAVERSE, we take the safety and security of our users seriously. We have implemented a number of measures to ensure that all interactions on our platform are safe and reliable.

Payment Security

We understand the importance of secure and reliable payment processing. That's why we offer payment options using cryptocurrency, including BRANA tokens. These payment methods provide a secure and fast way to transfer funds between parties without the need for traditional financial institutions.

Identity Verification

To ensure that all users are who they say they are, we require identity verification for all users. This includes providing a government-issued ID and a selfie to confirm identity. This verification process helps prevent fraudulent accounts and protects our users.

Dispute Resolution

In the unlikely event of a dispute between a client and a freelancer, we have a dispute resolution process in place. Our team of experienced moderators will review the situation and provide a fair and impartial resolution.

Communication Monitoring

We monitor all communication between clients and freelancers on our platform to ensure that they are respectful and professional. Any inappropriate behavior or language will not be tolerated and may result in account suspension or termination.

Fraud Prevention

We have a dedicated team that monitors our platform for any fraudulent activity. Any suspicious behavior or activity will be investigated immediately and appropriate action will be taken.

At BRANAVERSE, we are committed to providing a safe and secure platform for our users. If you have any concerns or questions about our safety measures, please contact us.